Still can't receive email (Horde)

[fuhgedaboutit]

I've tried what has been suggested but I still can't receive email.

This should be easy and has wasted most of my day.:mad:

[fuhgedaboutit]

Never mind, I screwed up.:oops:

[admin]

Glad to hear you got it working, just a small list of reasons, if any client has or had a reason they could not receive or send emails don't hesitate to contact our support so we can assist you, if you found something not on our list please let us know so we can add to the list for the benefit of all clients.

1. Clients have faulty filters setup in cpanel.
2. Email account over quota.
3. Webhosting account over quota.
4. Sending server is a known spammer.
5. emails are arriving but client cannot configure their Outlook express properly to receive emails.
6. emails being tagged as spam.
7. Unlimited setting in clients cpanel instead of a set quota amount for a particular email account.
8. domain name expired.
9. incorrect nameservers.
10. clients using 3rd party dns nameservers instead of our server nameservers.
11. Spam Box is enabled and is taking up space for your email accounts.
12. Webmail trash, sent items are taking up space for your email accounts.
13. Your Ip is blocked by our email system because of spamming.
14. Spam Assassin Setting too low in the rewrite setting in your cpanel.
15. Faulty filter setup in clients Cpanel Mail/ Filters.
16. Incorrect setting on your email program on your computer.
17. Antivirus software on your computer causing an issue, always temporarily disable any antivirus software on your computer and retry before asking for support.